They're genuine. I've worked with many consultants where that isn't the case. They're experts in their
field, and the entire team is professional.
Chief Information Officer, Make-A-Wish America
Highland's training is invaluable. They made sure our team had the skills we needed to lead design sprints
and innovation projects on our own.
Director of Innovation & Insights, American Marketing Association
We're taking our customer research and digital strategy work and turning it inside out, sharing the
templates and tools we use on our own projects so CX practitioners can work with confidence and clarity.
Director, CX Practice, Highland Solutions
Had we not done this process we likely would have invested money in the wrong sort of technology. The
journey mapping process helped dramatically decrease our risk in technology selection and got us pointed in
the right direction as a new team.
Director of Digital Health & Experience, Children's Hospital of Wisconsin